Settings controls the account-level configuration of your Antbuildz AI workspace.
It is divided into two main areas:
- General Settings — manage company information, plan usage, AI credits and email alerts.
- Chat Interface — customise how your AI Agent looks and feels to customers.
1. General Settings
Objective Manage the core account information and operational settings used across your Antbuildz AI workspace.
2. Company Information
Use Company Information to provide the basic business profile used across your account.
This may include:
- Company name
- Industry
- Company introduction
The company introduction should briefly explain what your business does.
For example:
ABC Industrial supplies automation, electrical and technical products to manufacturers across Singapore and Malaysia.
Keep this information short, accurate and current.
Agent-specific behaviour should still be configured under Agent Setup.
3. Plan & Usage
Objective Monitor your subscription, AI credit usage and current billing cycle.
The Plan & Usage section can show information such as:
- Current plan
- Current billing cycle
- AI credits used
- Remaining credits
- Top-up credits
- Purchased credits
This gives you a clear view of how much AI usage is available.
4. How AI Credits Are Used
Your account may also display the breakdown of credit usage.
For example, the current charging structure can distinguish between:
- New chat charges
- Sequence charges
A credit is charged when a new qualifying conversation starts, with additional credits used after the configured number of completed question-and-response pairs.
Use the Plan & Usage panel as the source of truth for your current usage and remaining credits.
5. Buy Additional AI Credits
Objective Add extra AI credits when you need more usage beyond the credits included in your plan.
Top-up credits can be purchased directly from the account where available.
Your purchased top-up credits can remain available separately from your monthly plan credits.
This is useful when:
- Conversation volume increases
- You are running a campaign
- More customers start using the Agent
- You need temporary additional capacity
6. Auto Top-Up
Objective Help prevent your Agent from running out of available credits.
Where enabled and configured, Auto Top-Up can automatically purchase additional credits when your available balance reaches the selected threshold.
This can be useful for businesses that want the Agent to remain available without manually checking credit levels constantly.
Review your payment and consent settings before enabling Auto Top-Up.
7. Email Alerts
Objective Choose which important AI Agent events should trigger notifications to your team.
Available alerts may include:
- New conversation started
- Agent cannot answer and requests handover
- Customer leaves contact details outside working hours
These notifications can be sent to relevant team members so important customer activity is less likely to be missed.
For example, you may choose to enable handover alerts even if you do not want an email for every new conversation.
Configure alerts based on how actively your team monitors the Console.
8. Chat Interface
Objective Customise the customer-facing AI chat experience so it better matches your brand.
The Chat Interface allows you to control the visual appearance of your AI Agent.
This is especially useful for businesses that want the Agent to feel like part of their own website and brand rather than a separate third-party tool.
9. Theme Preset
Theme Preset controls the overall style of the customer chat experience.
You can select a preset as a starting point and then customise the design further.
A preset may control elements such as:
- Overall visual style
- Typography pairing
- Layout feel
- Background treatment
Start with the preset closest to your brand, then refine the individual settings.
10. Accent Colour
Objective Match important chat elements to your corporate or brand colour.
The accent colour may be used for elements such as:
- Customer message bubbles
- Send buttons
- Highlights
- Interactive controls
You can choose from available colours or enter a custom brand colour where supported.
If your company has an official corporate colour, use the approved colour code for better brand consistency.
11. Chat Background
Objective Control the appearance of the conversation area behind the messages.
Choose a background that supports your brand while keeping the chat easy to read.
Avoid backgrounds that reduce contrast or make text difficult to see.
For most B2B brands, a clean and simple background usually works best.
12. Chat Text
Chat Text controls the colour used for headings, Agent replies and other text elements.
Make sure there is enough contrast between your text and background.
Brand consistency matters, but readability should come first.
13. Typography
Objective Choose a typography style that fits your brand and remains easy to read.
Typography affects how headings and messages appear across the chat interface.
If you do not have a strong brand typography requirement, the default pairing is usually a safe starting point.
14. Preview Before Saving
Use the preview to check how your changes will appear on a customer-facing device before saving them.
Review:
- Agent name and avatar
- Message colours
- Background
- Text contrast
- Typography
- Input field
- Send button
Where available, use the mobile preview because many customers may access your Agent from a phone.
15. Keep Branding Consistent
The objective of Chat Interface customisation is not simply to make the Agent look colourful.
It should make the AI Agent feel like a natural extension of your company.
Where possible, align the chat interface with:
- Website colours
- Corporate brand guidelines
- Logo and visual identity
- Typography
- Overall website style
This creates a more consistent customer experience.
16. Recommended Setup
For most subscribers, a simple setup process is enough:
- Add accurate Company Information
- Review your Plan & Usage
- Configure useful Email Alerts
- Select a Chat Interface theme
- Apply your corporate accent colour
- Check background and text contrast
- Preview the interface on mobile
- Save and test the live experience
17. Key Takeaway
Settings controls both the operational side and the branding side of your Antbuildz AI workspace.
Use General Settings to manage:
- Company information
- Plan and usage
- AI credits
- Top-ups
- Email notifications
Use Chat Interface to manage:
- Theme
- Brand colours
- Background
- Text appearance
- Typography
- Customer-facing visual experience
The goal is simple: keep your account information and usage under control, while making the AI Agent look and feel consistent with your brand.